CUSTOMER CARE
Contact BookMerrin
Questions about a book, a format, an order, or a return? Our support team is here to help.
Email support
For order inquiries, include the order number and the book title.
Call us
Monday–Friday, 9:00 AM–5:00 PM Pacific Time (Washington State).
Saturday–Sunday: Closed.
Business & correspondence address
BookMerrin1700 MAIN ST
Washougal, WA 98671
United States
Please request return authorization first. This address is not necessarily a returns warehouse.
Order and return support
Before mailing any item back, please read our Return and Refund Policy and request the proper return address. Our normal support hours exclude U.S. public holidays.
Secure communication
Never email credit-card numbers, passwords, or banking credentials. Payment issues are handled through the secure checkout provider and our support team.